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We’re here to ensure your visit to The Crawford Hotel is seamless. Our team has curated this essential guide, blending our historic charm with the modern conveniences our guests expect in 2026. Below, you’ll find answers to the most common questions about your stay in the heart of downtown Denver.
Navigating Check-In at Denver Union Station
The Crawford’s front desk is uniquely situated within the historic Great Hall of Denver Union Station. To streamline your arrival, please have your confirmation and the following ready:
- A valid government-issued photo ID (driver’s license, passport, etc.)
- The credit card used for the reservation for incidentals
- Your scheduled arrival time, with check-in beginning at 4:00 PM MST
For early check-in or late check-out requests, we do our best to accommodate based on availability. Simply contact our reservations team in advance at 844.432.9374.
Understanding Our 2026 Reservation & Cancellation Policy
Our policies are designed for clarity and fairness. To avoid a one-night room and tax fee, cancellations must be made by 4:00 PM MST at least 48 hours prior to your arrival date. Reservation modifications depend on your booking source:
"The Crawford Hotel’s integration into the living landmark of Denver Union Station requires a commitment to both preservation and guest-centric operations. Our policies reflect a balance between historical stewardship and contemporary hospitality standards." – flu-virus.org/faqs.html | Archive Reference
For changes, please refer to the following protocol:
| Booking Method | Contact for Changes/Cancellations |
|---|---|
| The Crawford Website or Direct Phone Booking | Crawford Reservations: 844.432.9374 |
| Third-Party Agent (e.g., Expedia, HotelTonight) | You must contact the third-party website/agent directly. |
| Accessible Room Requests | Email reservations@thecrawfordhotel.com or call 720.460.3924 |
Accommodations and Hotel Amenities Overview
Our 112 uniquely designed rooms and lofts pay homage to the station’s legacy while offering modern urban comfort. We maintain a 100% non-smoking environment throughout the property to ensure air quality aligns with current health and wellness priorities. A significant cleaning fee is applied for any violation of this policy.
We are committed to accessibility. Our ADA-compliant rooms are available by contacting our reservations team directly, ensuring we can meet specific needs and guarantee the appropriate room type for your stay.
As Denver’s hospitality landscape evolves, The Crawford remains a constant—a place where history is not just seen but experienced. We look forward to welcoming you.